Delete your Naumie account
In the app
- Open Naumie on the main parent’s phone.
- Go to Settings, then “Delete my account”.
- Confirm.
Your account and all of your family’s data are erased: parents, children, routines, lists, tasks, events, history, gems, rewards, notifications and help messages. The children’s devices are disconnected. Our host’s backups disappear on their own after 7 days.
Another parent in the family can leave it in Settings; their own data is erased, and the family’s data stays.
You signed in with Facebook or Google
Deleting in Naumie is enough. You can also remove Naumie from connected apps in your Facebook or Google account settings.
You no longer have access to the app
Write to info@naumie.com from your account’s email address (or give the name of the Facebook or Google account used). We delete the account within 30 days and confirm it with you.
Your subscription
Deleting the account doesn’t cancel the subscription in the store. Cancel it in Google Play (Payments & subscriptions) or in your Apple ID settings too.